วันพฤหัสบดีที่ 23 กุมภาพันธ์ พ.ศ. 2555
iPads in the Cockpit, Boeing Sky Interior, Space Shuttle Endeavour & MORE - Skyline Newsroom Podcast
http://www.youtube.com/watch?v=US4aAACme5U&hl=en
วันพุธที่ 22 กุมภาพันธ์ พ.ศ. 2555
วันอังคารที่ 21 กุมภาพันธ์ พ.ศ. 2555
Call Center Interview Questions And How To Tackle Them
If a company has a large number of customers, but doesn't have the capability to handle calls from those customers, they might contract a call center. These firms help with airline reservations, directory assistance, computer technical help, and other important customer service functions. They are generally staffed with both technically trained and non-technical employees, depending on the job needed. Many students apply for call center jobs because the schedules are flexible in most cases.
All call centers screen their employees, just as any other job would. If you're applying for a job at a call center and are nervous about the interview, you might be wondering what kind of questions you'll be asked. Following are the top 5 call center questions, and the best way to be prepared for them.
- "Tell us about you previous experience working for a call center. Describe how you helped the customers."
This question might arise in the middle of the interview, or at any other point during the process. It's important to review and consider your past work history before interviewing with the call center. Be prepared to describe highlights of any past call center work you've done, and describe any times when you've worked successfully with others. Call centers like to look for people they would consider team players. Be sure not to make up any exploits at previous jobs. It's important to always tell the truth in a job interview.
- "Are you proficient with different kinds of software? What kind of computer experience do you have?"
Internet telephony is common in most call centers. This kind of technology is less expensive than using a land line. Call centers also maintain computer databases of customers, and are concerned with your ability to rapidly learn to navigate and use such software. Log files must generally be created after each call, and most employees must also know such basic office software as MS Word, Excel, etc.
- Question number three isn't a spoken question, but rather the interest of your interviewer in how you conduct yourself. They will be judging you on your communication skills and grammar to see how you might interact with a customer on the phone. Remember to speak clearly and concisely. Choose your words carefully.
- "What does a call center mean to you?"
This seemingly harmless question is a way for your prospective employer to gauge how serious you are, and what your commitment to the job will be. This standard question should be replied to earnestly, and it's important not to give the impression that you are planning to leave as soon as a better opportunity comes along. Interviewers are usually looking for employees that will stay with the company for a long time and make a career out of their job.
- "What do you consider to be the important of teamwork?"
Employers tend to prefer people who like to work in a team. Loners have a lower chance of being hired. Be sure to let your interviewers know that you can work in a team without becoming stressed or hostile. Management books about the value of teamwork can help you find the words you need to express the value of teamwork in the workplace.
These top 5 call center interview questions are among those you might expect to hear when you're applying for a job. Technical jobs will have more questions on the technical subject, while non-technical jobs might focus more on teamwork and interpersonal interaction. Whichever job you're applying for, be sure to be prepared to answer these questions and be on the ball.
วันอาทิตย์ที่ 19 กุมภาพันธ์ พ.ศ. 2555
Alaska 737-800 auto and ascent aerodrome 16L
วันศุกร์ที่ 17 กุมภาพันธ์ พ.ศ. 2555
Carry-On Restrictions, Your Personal Checklist
Packing for airline travel requires advance planning and consideration. The following is a list of revised restrictions regarding what is permitted or banned from US flights by the Transportation Security Administration. Print the list and keep it in your luggage as quick and convenient reference when you prepare to travel or pack to return home.
Personal items permitted for carry-on
Solid Lipstick or Chapsticks
Laptop Computers, cell phones, pagers, handheld devices and cameras
Prescription Medication with Name on Label that matches the Passenger Ticket
Up to 4oz of non-prescription liquid medications, cough syrup, eye drops, contact lens solution or nasal spray
Up to 8oz of liquid or gel for low blood sugar treatment
Baby Formula or Breast Milk if traveling with an infant
Personal items banned from carry-on or carry-on luggage
Lighters
Toothpaste
Mouthwash
Perfumes and Colognes
All creams, lotions, sunscreens, first-aid creams, moisturizers and hand lotions
Shaving Creams
Hair Style Gels
Hair Spray (any kind)
Hair Strengthener or Detanglers
Mascara
Liquid Foundations (Make-up)
Make-up Remover or Face Cleanser
Nail Polish and Nail Polish Removers
Liquid Soaps
Liquid Sanitizers
Gel Deodorants
Spray Deodorants
Gel Cap Pills
Lips Gels, glosses or liquids (including Carmex)
Gel Shoe Inserts
Bubble Bath, including gels, oils, moisturizers and liquid filled bath balls
Gel candles
Bug Spray
Children's toys or figurines with gel inside
Baby teethers with liquid or gel
Food and Drinks banned
All beverages
Gel based Sports Supplements
Jellos
Puddings
Yogurts or any substance with gel-like qualities
Checking Luggage
As you prepare to pack your bags to reduce the carry-on luggage, please also consider the following
According to Consumer Reports, on average there were more than 10,000 mishandled luggage complaints a day against the large airlines in 2005. In addition, some travelers have reported an increase in theft from checked luggage. In calling the customer service lines of DELTA Airlines, the very courteous representative promptly read a script that DELTA Airlines is not responsible for electronics, jewelry or any other items stolen from checked luggage. Read the small print and think twice about what items you pack in luggage that you will check (especially if you travel through small airports).
* Please note that the list of approved items is subject to change by the TSA, and may also be subject to individual agent, airport or item interpretation.
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Words of Wisdom
"Please check your belongings and carry your valuables, unless it is against regulations in which case you should leave your belongings at home."
- DELTA Customer Service Representative
"Remember that happiness is a way of travel - not a destination."
- Roy M Goodman
"Travel is only glamorous in retrospect.."
- Paul Theroux
"If someone makes the effort to invest and sacrifice the time it takes to travel to see you, do not question their commitment."
- John Mehrmann
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For more Travel Tips, please visit http://www.executiveblueprints.com/traveltips.htm
วันพุธที่ 15 กุมภาพันธ์ พ.ศ. 2555
Alaska Airlines Model Planes
http://www.youtube.com/watch?v=1O-iEWruK78&hl=en
วันอังคารที่ 14 กุมภาพันธ์ พ.ศ. 2555
FSX Alaska Boeing 737-800 landing in Maui
http://www.youtube.com/watch?v=y4rVSr32qXE&hl=en